Company case studies and use-case links
Supplement 2026-10-26.1

This notice describes the case-study library introduced with Threadline 1.7.146. It takes effect for this functionality when the corresponding app and backend are released. It does not change earlier accepted terms or record a new agreement.

When you generate your company profile, Threadline uses the company name, product or service category and website to find public customer stories and use-case pages on that website and through web search. You can also submit public page links. This work continues in the background and does not require uploading a document. The search and extraction use OpenAI; the saved library is held in Threadline’s Supabase backend. No additional provider or Chrome permission is introduced by this feature.

Threadline reads public pages and stores their source links, titles, customer and industry names, stated teams and responsibilities, a short description of the problem and use case, reported outcomes, a short supporting excerpt and source/check dates where available. Pages are processed to extract these facts; full source documents are not retained as library attachments. Public source material can contain professional names or quotations. Source facts and AI summaries may be incomplete or inaccurate. The source link remains available for review.

Your company library is associated with your account. In a managed Teams workspace, members use the workspace owner’s company library; the owner manages its links. The library is not a public directory. When you request a new message or regenerate one, Threadline may supply a limited set of previously read facts to the existing writing model. The model decides whether they are relevant. It does not search case-study pages during Reveal, and a missing or unavailable library does not prevent writing. Saving case studies or generating a draft does not send outreach.

You can remove links in the Library tab during setup or on the web app’s Library page. Removal excludes the related evidence from future library inputs and prevents a discovery job already in progress from adding that removed link back. It does not rewrite earlier saved messages or retract text you copied or sent. Changing the company identity replaces its active library. Account deletion removes the account’s library; providers’ logs and backups follow their separate retention schedules. Facts checked more than 90 days ago are excluded from writing, which is a freshness limit rather than automatic deletion. Regenerating a profile can refresh a library older than 30 days, and the Find links again control requests a refresh subject to service limits.

Existing rights, security controls, provider disclosures and contact routes continue to apply. Contact admin@threadlinehq.io for data-rights requests or concerns about a source.